Other guides
Delivery smishing scams: fake parcel redelivery texts hitting UK mobiles
Scammers send fake failed-delivery SMS messages designed to catch UK shoppers off guard. Here is how the scam works and what to do if you receive one.
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Editor's pick
Mobile scams
The "suspicious activity" bank call scam in the UK: the safe-account trick exposed
Fake calls from your "bank fraud team" asking you to move money to a safe account are a top UK scam. Here is the script, the warning signs and your right to reimbursement.
Recent updates
UK welfare & benefits
DWP publishes new PIP and Universal Credit research statistics 2025
The DWP has released new research statistics covering PIP administrative exercise outcomes and Universal Credit claimant experiences, including disadvantaged groups and Move to UC migration.
Other guides
Ofcom rules TikTok and YouTube not safe enough for children
Ofcom has ruled that TikTok and YouTube are not doing enough to protect children in the UK, with both platforms responding to the regulator's findings.
UK welfare & benefits
DWP publishes Universal Credit Work Capability Assessment statistics
The DWP has published updated statistics on Universal Credit claimants with health conditions or disabilities restricting their ability to work, covering Work Capability Assessment outcomes.
Mobile scams
WhatsApp family impersonation scams targeting UK users in 2026
Fraudsters are using public Facebook profiles to impersonate family members and friends on WhatsApp, drawing victims into financial scams. How to spot it and report it.
UK welfare & benefits
Can I claim benefits if I own a house outright in the UK?
Yes, you can claim UK benefits if you own your home outright. Your main home does not count as capital for Universal Credit. Capital limits, exceptions and PIP rules explained for 2026.
Consumer protection UK
Morrisons bait-and-switch promo code: UK consumer rights advice
A shopper reports Morrisons advertised £15 off a £60 shop but customer service claimed the threshold was £70. What are your rights under UK consumer law?
Mobile scams
UK romance scam victims face threats and emotional manipulation: what you need to know
Romance scammers in the UK are threatening victims with violence and running elaborate emotional cons without asking for money. Here is what the tactics look like and how to report them.