How to change your broadband content controls (UK parental controls)

To change your Vodafone Broadband content control settings, you need to log in to your account on the My Vodafone website or use the dedicated setup page. The setup page uses a slider to select your preferred level, and Vodafone confirms that changes can be made whenever you need them. One thing to keep in mind: do not turn off or reset your router while the settings are being applied.

What are Vodafone Broadband content controls?

When you first set up Vodafone Broadband, you are required to choose a content control setting before your connection is fully active. This is a network-level filter, meaning it applies to all devices connected to your broadband, not just one phone or laptop. One of the named levels is 'Safe', which blocks categories such as adult and gambling content. There are also other levels available, including options that leave filtering off entirely.

Because the filter sits at the network level, it works regardless of which device or browser someone in your household uses. That makes it a practical option for families, though it also means you need to actively choose a setting even if you want no filtering at all.

How do I choose content controls during initial broadband setup?

When you first activate your Vodafone Broadband, you will be directed to the content control setup page. Vodafone's own guidance puts it plainly: "To complete your broadband setup, move the slider to choose the content control setting you want, then click 'Apply content control settings'." The page lives at vodafone.co.uk/contentcontrolpage/vfb-force-choice-page.html if you need to reach it directly.

Move the slider to your chosen level, then click the apply button. Wait for the confirmation screen before doing anything else with your router.

How do I change content control settings after setup?

Log in to My Vodafone online at vodafone.co.uk. From your account dashboard, go to the broadband section and look for content control settings. From there you can move between levels or switch filtering off.

If you want to disable filtering entirely, you need to turn off both 'Content Control' and 'Safe Sites' within your account settings. Turning off only one of the two may leave some filtering active, which catches people out.

Can I set content controls to ‘Super Safe’ for younger children?

Yes. Vodafone offers a higher filtering level beyond 'Safe'. Some users, including those in the r/Vodafone community on Reddit, have reported setting this to 'Super Safe' after switching to Vodafone Broadband, which applies stricter restrictions across the whole network. The slider on the setup or account page lets you select this level in the same way as any other.

What should I avoid doing while changes are being applied?

Vodafone specifically advises against turning off or resetting your router while content control settings are being saved. The changes are applied at the network level, not just locally, so interrupting the process mid-way can leave your settings in an inconsistent state. Wait for the confirmation page before you do anything else.

What if the content control page will not load?

If the setup page at vodafone.co.uk/contentcontrolpage/vfb-force-choice-page.html fails to load, try accessing it from a device connected directly to your Vodafone router rather than over Wi-Fi. If the page still does not respond, log in to My Vodafone online and manage the settings from your account dashboard instead. Vodafone customer support on 191 can also walk you through it if both routes fail.