Aunt Helga, a woman with a tall blonde beehive and large round glasses, smiles at the camera.

Frame from "I Own This Woolworks gets an IONOS website - YouTube" (fair use for editorial identification, via YouTube)

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Who plays aunt helga in ionos advert

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On this page (6 sections)
  1. Who is Katharina Hoffmann?
  2. The Aunt Helga Character
  3. Which campaigns did Aunt Helga appear in?
  4. Who created the Aunt Helga character?
  5. What is IONOS and who is the campaign aimed at?
  6. How was the campaign received?
40 seconds
length of the Aunt Helga TV commercial for IONOS
Source: LBBOnline
2021
year IONOS launched its first UK campaign featuring Aunt Helga
Source: IONOS Newsroom (UK)
I Own This Woolworks gets an IONOS website - YouTube
I Own This Woolworks gets an IONOS website - YouTube

This IONOS advert features Aunt Helga, who states, "Good at knitting. Bad at building websites," highlighting the character's role in promoting IONOS web services.

The actress playing Aunt Helga in the IONOS advertising campaign is the German actress and cabaret artist Katharina Hoffmann. Hoffmann is represented by Mulholland Talent Management and her role as Aunt Helga is listed on her professional acting profile on the casting database, Filmmakers. [10, 16] The character was created for the web hosting company's first-ever UK advertising campaign, which proved highly successful.

Who is Katharina Hoffmann?

Katharina Hoffmann is an experienced German actress, born in Berlin in 1965. [16] She trained at the Berliner Schauspielseminar, achieving her stage maturity qualification in 1985. [16] Her career has primarily been in German-language productions, with numerous guest and supporting roles in popular television series since her debut in 1993, including appearances in crime dramas like Derrick and SOKO Wismar. [3] Beyond her screen work, Hoffmann is also an accomplished comedian and cabaret artist, performing her own solo shows and receiving an award in 2019 for her comedy. [3, 9] Her professional profile lists fluency in German and Danish, with very good English skills. [16]

The Aunt Helga Character

Aunt Helga is presented as a model of “Teutonic efficiency.” [4, 5] The character is instantly recognisable for her silver skyscraper hairstyle, jet-propelled heels, and a no-nonsense attitude intended to cut through the complexity of web services. [4, 11] Her commanding presence is designed to subvert the stereotype of the “cosy grandmother,” instead presenting an older woman with attitude who is an expert in her field. [5, 8] The character deploys catchphrases such as “Relax darlings” and “I own this,” the latter being a direct play on the brand name IONOS. [4, 7]

Which campaigns did Aunt Helga appear in?

Aunt Helga was introduced in September 2021 as part of IONOS's first major UK campaign, titled 'I own this'. [4] The initial 40-second television commercial was directed by Marc Sidelsky through the production studio Armoury London. [4] The launch was a significant success, reportedly generating record-breaking traffic to the IONOS website and surpassing all internal benchmarks. [5, 6, 8]

Following this positive reception, the character returned in October 2022 for a second campaign called 'Relax Darlings'. [6, 8] This new advert, directed by Sidney Van Wichelen, saw Helga return with a futuristic hoverboard to help an e-scooter business, broadening the campaign's focus to include online retail and design capabilities for small to midsize businesses and creative studios. [5, 6, 8]

Who created the Aunt Helga character?

The character and the campaign were the result of a close collaboration between three London-based agencies, described by those involved as a “supergroup” approach. [4, 11] The agencies were:

  • NOMAD, a branding agency that shaped the overall brand identity. [4, 23]
  • 2050 London, the advertising agency responsible for the creative direction. [4]
  • Armoury London, the creative production studio that produced the commercials. [4]

This collaborative model, which brought brand, creative, and production elements together from the start, was credited with allowing the team to develop the distinctive character and campaign in a very short timeframe. [4, 11]

What is IONOS and who is the campaign aimed at?

IONOS is a web hosting and cloud services provider, founded in Germany, that offers digital tools for small and medium-sized enterprises (SMEs). [4, 22] The Aunt Helga campaign is specifically aimed at the UK market, targeting result-oriented small business owners who find managing their online presence a challenge on top of their daily responsibilities. [4, 22] The character of Aunt Helga acts as the personification of IONOS's value proposition: an efficient, expert partner that “owns” the web challenges so that business owners can focus on running their business. [4, 8, 22]

How was the campaign received?

The campaign was considered a major success, with the creative team noting that the results from the first year were “so high above the benchmarks that were set.” [5, 8] The decision to create a memorable and “positively bonkers” brand character was a deliberate attempt to stand out in a market where such mascots have become less common. [5, 6] The agencies stated their goal was to create a character that people would remember and respond to, turning the typical “web-geek image on its head.” [7, 11] The significant increase in website traffic and brand awareness following the launch led directly to Aunt Helga's return for the second campaign in 2022. [5, 8]

Elegant elderly woman in a cozy kitchen setting with natural lighting and a bowl of fresh fruit.
Photo by cottonbro studio on Pexels.

Relax darlings

Frequently asked questions

who is the actress playing Aunt Helga in IONOS advert UK
Katharina Hoffmann, a German actress listed on the Berlin Brandenburg Film Commission's actor database, plays Aunt Helga in the IONOS UK advertising campaign. She appears in a 40-second TV commercial directed by Marc Sidelsky through Armoury London.
when did IONOS Aunt Helga campaign start
IONOS launched the 'I own this' campaign featuring Aunt Helga in 2021, marking the company's first-ever UK advertising campaign. A second campaign followed with Aunt Helga returning under the 'Relax darlings' banner to reach small to midsize businesses and creative studios.
what is Aunt Helga's catchphrase
Aunt Helga's catchphrase is 'Relax darlings,' delivered with authority as she solves website problems. The phrase has become synonymous with the character's no-nonsense attitude and confidence.
how long is the Aunt Helga IONOS commercial
The Aunt Helga TV commercial for IONOS is 40 seconds long and was directed by Marc Sidelsky through production studio Armoury London.
who created Aunt Helga character IONOS
Three agencies collaborated to create Aunt Helga: branding agency NOMAD, creative production studio Armoury London, and advertising agency 2050 London. The character features a distinctive silver skyscraper hairstyle, jet-propelled heels, and a no-nonsense attitude.

Sources

  1. Tiny But Mighty Aunt Helga Fronts Hosting and Cloud Company IONOS's First UK Campaign | LBBOnline (lbbonline.com)
  2. “RELAX DARLINGS” - IONOS and Aunt Helga return to help UK businesses up their web and digital game - IONOS Newsroom (UK) (www.ionos.co.uk)
  3. Video of Katharina Hoffmann - Berlin Brandenburg Film Commission (actors.bbfc-cloud.de)
  4. Meet Aunt Helga, a Mary Poppins Brand Character for the Matrix Generation | Muse by Clios (musebyclios.com)

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