O2 wifi calling not working

O2 wifi calling not working

Are you an O2 customer in the UK and having trouble with wifi calling? If so, don't worry - you are not alone. This article will provide you with all the information you need to resolve the issue and get your wifi calling working again.
We will cover the common causes of O2 wifi calling not working, how to troubleshoot the problem, and the steps to take if the issue persists.
We hope this guide will help you get your O2 wifi calling running again in no time.
O2 Wifi Calling Not Working
If you've been having trouble with O2 wifi calling not working, there are a few steps you can take to try and fix it.

  • Check that you have enabled O2 Wifi Calling in your device settings.
  • Ensure that you have the latest software version for your device.
  • Check the O2 network coverage in your area.
  • Check that your wifi network has a good signal strength.

If you've tried all of the above steps and are still having O2 wifi calling issues, you can contact O2's customer service team for help.

Table
  1. Why would Wi-Fi calling not be working?
  2. How do I activate O2 Wi-Fi calling?
  3. Why has Wi-Fi calling disappeared?

Why would Wi-Fi calling not be working?

Why would Wi-Fi calling not be working?

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There are a few reasons why Wi-Fi calling may not be working on your device. Firstly, Wi-Fi calling is only available on certain O2-approved devices. If your device is not approved, Wi-Fi calling will not be available.

Secondly, you must have an O2-approved SIM card, and it must be activated on your device. If it is not, Wi-Fi calling will not work.

Thirdly, you must have sufficient Wi-Fi signal strength and a good quality connection. If your connection is not good enough, Wi-Fi calling may not be available.

Turn o2 voicemail offTurn o2 voicemail off

Finally, if you are abroad, Wi-Fi calling may not be available.

If you are experiencing issues with Wi-Fi calling, please make sure that your device is compatible, that your SIM is activated, and that you have sufficient Wi-Fi signal strength. If none of these solutions work, please contact O2 customer service for further help.

How do I activate O2 Wi-Fi calling?

Activating O2 Wi-Fi calling is easy.
Simply log in to your My O2 account, select the device you want to activate Wi-Fi calling on and follow the instructions.
If you don't have a My O2 account, you can create one in minutes.
Once you've activated Wi-Fi calling, you're ready to make and receive calls.
You'll be able to make and receive calls anywhere you can access Wi-Fi, even in places where signal is poor.
Remember, you'll need to keep your Wi-Fi enabled to use Wi-Fi calling.
Happy calling!

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Why has Wi-Fi calling disappeared?

Wi-Fi calling has disappeared from the UK O2 network due to its incompatibility with the new 5G network. This is because 5G uses different radio technology than 3G or 4G and therefore the two networks cannot communicate with each other.

O2 has had to switch off Wi-Fi calling in order to improve the performance of their 5G network, as the two networks cannot work together. As a result, customers have been unable to make use of Wi-Fi calling on their O2 devices.

However, O2 is committed to ensuring that its customers have a great experience on their network and is working hard to provide alternatives to Wi-Fi calling. It is working on implementing Voice over LTE (VoLTE) technology, which will enable customers to make calls using the O2 network.

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In the meantime, customers can continue to make use of O2's other services, such as its 4G network, and access the internet using Wi-Fi. O2 is confident that it can provide a better service to its customers with the new 5G network and VoLTE technology.

Accordingly, O2 wifi calling not working is a common problem. It is important to remember that O2 wifi calling can be disabled in certain scenarios, such as when the device is connected to a different Wi-Fi network or when the user is not in the UK. It is also important to check whether the device is compatible with O2 wifi calling, as some devices may not be supported. If all of the above checks are unsuccessful, it is recommended to contact O2 customer service and they will be able to assist with any further questions or issues.

If you have any additional queries, please do not hesitate to contact O2 customer service and they will be happy to help.
O2 wifi calling is a feature offered by the UK-based telephone operator O2 that allows customers to make and receive calls and texts over a wifi connection. Unfortunately, O2 wifi calling has been known to not work for some customers, resulting in interrupted service and poor signal quality. O2 customers experiencing wifi calling issues should contact O2 customer service for assistance in resolving the issue.

Turning off o2 voicemailTurning off o2 voicemail

If you would like to know other articles similar to O2 wifi calling not working updated this year 2024 you can visit the category Frequently asked questions about O2.

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