To cancel your Vodafone auto renewal, the quickest route is through the My Vodafone app: go to your plan settings and switch off Auto-Renew. The change takes effect at the end of your current 30-day period, and there are no cancellation fees on Pay as you go Plus plans. Business customers need to give one month's notice, but equally pay no early termination fee once they are on a rolling contract.
The term covers two slightly different things depending on your plan type, so it helps to know which applies to you before you start.
On a Pay as you go Plus plan, Vodafone automatically charges your registered payment card every 30 days to renew your bundle of data, calls and texts. There is no minimum term, so you can stop the cycle at any point. According to Vodafone UK's official terms and conditions, the plan "renews every 30 days" and customers can opt out via the My Vodafone app, with the change taking place at the end of that 30-day period.
On a Vodafone business subscription, auto renewal works more like a rolling monthly contract. The Vodafone Support Centre states: "You will be able to cancel your subscription at any time with one month's notice and you will not be charged an early termination fee once on a [rolling plan]."
This method works for Pay as you go Plus customers and takes about two minutes.
If you do not see the toggle, try updating the app first. Older versions sometimes hide the option behind a "Payment settings" sub-menu.
If you prefer a browser, log in at vodafone.co.uk, go to My Account, then select your active plan. Look for "Manage payments" or "Auto-Renew settings" in the plan detail page. The steps mirror the app. Some customers find the website layout clearer on a desktop screen, particularly if the app is showing an error.
Yes, both work. Call 191 free from a Vodafone mobile, or use the TOBi webchat tool inside the My Vodafone app, which is available 24 hours a day. If you go the live-chat route, ask the agent to confirm the cancellation in writing via SMS or email before you end the session. That confirmation matters if there is a billing dispute later.
Your current bundle keeps running until the end of the 30-day period. Vodafone does not cut off access the moment you turn off Auto-Renew. Once the period ends and the plan is not renewed, any unused data from that bundle expires. Any separate credit balance on a Pay as you go account remains on the SIM but is not topped up automatically.
If you go 90 consecutive days without using any services, Vodafone will send you a text reminding you of its disconnection policy, per its official terms. That is not an immediate cut-off, but it is a prompt to act if you want to keep the number.
For Pay as you go Plus, there is no formal notice period. Turn off Auto-Renew any time before the renewal date and the plan simply does not charge again at the end of the current 30 days. For business plans, one month's written or in-app notice is required, but again, no fee applies once you are past any initial contract term.
Check whether you cancelled before or after the renewal date. Vodafone processes the payment at the start of each 30-day cycle, so a cancellation request made on the same day as renewal may come too late for that billing cycle. If you believe you were charged in error, contact Vodafone via 191 or the webchat and reference your cancellation confirmation. Citizens Advice recommends keeping a screenshot or message record of any cancellation as evidence for a potential chargeback through your bank if Vodafone does not resolve it directly.
## Quotations > You will be able to cancel your subscription at any time with one month's notice and you will not be charged an early termination fee once on a > — Vodafone Support Centre (official support article) (https://www.vodafone.co.uk/business/support/articles/will-my-product-auto-renew----61924d86-74a5-41e3-b687-d22de97e3a92) > If you are experiencing a materially degraded service for an unreasonable period of time, you can cancel the service at any time by opting out of Auto-Renew on the My Vodafone app (this change will take place at the end of the 30-day plan). > — Vodafone UK Pay as you go Plus terms and conditions (official PDF) (https://binaries.vodafone.co.uk/gbnnsauqav4t/w7TMRdiWiLuBlTt71nSn6/5687b954067069d580eefcb860d104a0/pay-as-you-go-plus.pdf) ## Frequently asked questions ### how do I cancel Vodafone auto renewal Open the My Vodafone app, go to your plan settings, and switch off Auto-Renew. The change takes effect at the end of your current 30-day period, and there are no cancellation fees on Pay as you go Plus plans. ### when does Vodafone auto renewal cancellation take effect Once you switch off Auto-Renew in the My Vodafone app, the cancellation takes effect at the end of your current 30-day plan period. You will not be charged again after that date. ### can I cancel Vodafone auto renewal without a fee Yes, Pay as you go Plus customers can cancel auto renewal at any time with no cancellation fees. Business subscription customers can also cancel without early termination fees, but they must give one month's notice. ### what happens if I don't use my Vodafone for 90 days If you have not used your Vodafone services for 90 consecutive days, Vodafone will send you a text reminder about their disconnection policy. This applies to Pay as you go Plus plans. ### how often does Vodafone auto renewal charge my card Vodafone Pay as you go Plus plans automatically renew and charge your registered payment card every 30 days. You can stop this cycle at any point by disabling Auto-Renew in the My Vodafone app. ## Sources 1. [How to Cancel Vodafone Automatic Recharge | Expert Q&A](https://www.justanswer.com/computer/ehn00-bista-problem-automatic-recharge-want.html) (www.justanswer.com) 2. [Vodafone Support Centre](https://www.vodafone.co.uk/business/support/articles/will-my-product-auto-renew----61924d86-74a5-41e3-b687-d22de97e3a92) (www.vodafone.co.uk) 3. [[PDF] Pay as you go Plus terms and conditions | Vodafone UK](https://binaries.vodafone.co.uk/gbnnsauqav4t/w7TMRdiWiLuBlTt71nSn6/5687b954067069d580eefcb860d104a0/pay-as-you-go-plus.pdf) (binaries.vodafone.co.uk) 4. [Does anyone know how i can actually cancel auto recharge ... - Reddit](https://www.reddit.com/r/melbourne/comments/17q9l7n/does_anyone_know_how_i_can_actually_cancel_auto/) (www.reddit.com) 5. [Explainer Video for Vodafone (Steps to stop auto renewal ... - YouTube](https://www.youtube.com/watch?v=FjdYWC6SL7Q) (www.youtube.com)