Can I return my phone to Vodafone? - Find out the answer!

If you ve decided you no longer want your Vodafone contract, you can return your phone to us. We re happy to take it back, as long as you re within your minimum contract period and you return your phone in good condition.If you have a problem with your Vodafone device or it’s not working as it should, you can return it to us within 14 days of receiving it.

Can you take a phone back to Vodafone?

If you re not happy with your phone, you can return it to us within 14 days of receiving it. You'll need to pay for the return postage, and we'll refund your original purchase price.

Can you return a phone after opening it?

It is possible to return a phone after opening it, but there may be some restrictions depending on the store or company policy. For example, some stores may only accept returns within a certain time frame or with a receipt. Additionally, the phone may need to be in new or unused condition in order to be eligible for a return. If the phone is damaged, some stores may not accept the return or may charge a restocking fee.

Do I have a cooling off period with Vodafone?

In the United Kingdom, the law provides a statutory right to cancel certain contracts within a cooling-off period. This right is set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.The right to cancel only applies to contracts entered into at a distance, which means that the consumer and trader are not in each other's physical presence at the time the contract is made. This includes contracts made online, by phone, or by mail order.The cooling-off period is 14 days, and begins on the day after the contract is made. The consumer has the right to cancel the contract within this period without giving any reason.To cancel the contract, the consumer must notify the trader of their decision to do so, using the appropriate cancellation form. The trader must then refund any payments made by the consumer within 14 days.If the consumer has already received goods or services from the trader, they may be required to pay for these. However, the trader can only charge a reasonable amount for the goods or services provided up to the time of cancellation.

Can I sell my phone while under contract Vodafone?

Yes, you can sell your phone while under contract with Vodafone. However, you will be responsible for any early termination fees that may apply.

If you re not happy with your Vodafone device or service for any reason, you can return your phone within 14 days of purchase.If you re within your 14 day cooling off period then you can return your phone to Vodafone for a refund. You'll need to pay for any calls, texts or data you ve used and return the phone in its original condition.